1. Parties to the agreement.
The agreement is concluded between the Internet service for the exchange of title units, hereinafter the
Contractor, on the one hand, and the Customer, represented by the person who used the services of the
Contractor, on the other hand.
2. List of terms.
2.1. Exchange of title units is an automated Internet service product provided by the Contractor on the
basis of these rules.
2.2. Customer - an individual who agrees with the terms of the Contractor and this agreement, to which
he joins.
2.3. The title unit is a conventional unit of a particular payment system that corresponds to the
calculations of electronic systems and indicates the scope of rights corresponding to the agreement
between the electronic payment system and its Customer.
2.4. Application - information provided by the Customer for the use of the Contractor's funds in
electronic form and indicating that he accepts the terms of use of the service, which are offered by the
Contractor in this application.
2.5. Payment/Operation - transfer of electronic currency from the payer to the recipient and back.
2.6. Service services — input and output of electronic currency, and other services, information about
which is posted on the Service's website.
3. Terms of Agreement.
These rules are considered organized due to the terms of the public offer, which is formed at the time
the Customer submits the application and is one of the main components of this contract. The public
offer refers to the information displayed by the contractor about the conditions for filing an
application. The main components of the public offer are the actions taken at the end of the application
by the Customer and indicating his exact intentions to complete the transaction on the terms proposed by
the Contractor before the completion of this application. The time, date, and parameters of the
application are created by the Contractor automatically at the end of the formation of this application.
The proposal must be accepted by the Customer within 30 minutes from the end of the formation of the
application. The service agreement comes into force from the moment the title units are received in
full, specified in the application, from the Customer to the Contractor's details. Transactions with
title units are accounted for in accordance with the rules, regulations and format of electronic
settlement systems. The contract is valid for a period that is established from the moment of filing the
application until termination at the initiative of one of the parties.
4. Subject of the agreement.
By using technical methods, the Contractor undertakes to exchange title units for a commission from the
Customer, after this person submits an application and does this by selling title units to persons
wishing to purchase them at an amount specified not lower than in the application submitted by the
Customer. The Contractor undertakes to transfer funds to the details specified by the Customer. If
profit occurs during the exchange, it remains on the Contractor's account as an additional benefit and a
bonus for commission services.
5. In addition.
5.1. If the account of the Contractor receives an amount that differs from that specified in the
application, the Contractor makes a recalculation, which corresponds to the actual receipt of title
units. If this amount exceeds the amount specified in the application by more than 10%, the Contractor
terminates the contract unilaterally and all funds are returned to the Customer's details, taking into
account the amount deducted for commission expenses during the transfer.
5.2. In the event that the title units are not sent by the Contractor to the specified details of the
Customer within 24 hours, the Customer has every right to demand termination of the agreement and cancel
his application, thereby making the return of the title units to his account in full. The application
for termination of the agreement and the return of title units is carried out by the Contractor if the
funds have not yet been transferred to the specified details of the Customer. In case of cancellation of
the contract, the return of electronic currency is made within 24 hours from the receipt of the request
for termination of the contract. If the delays in the return arose through no fault of the Contractor,
he is not responsible for them.
5.3. If the title units do not arrive from the Customer to the Contractor's account within the specified
period, from the moment the Customer submits the application, the agreement between the parties is
terminated by the Contractor on the one hand, since the contract does not enter into force. The customer
may not be notified of this. If the title units arrive at the Contractor's details after the specified
period, then such funds are transferred back to the Customer's account, and all commission costs
associated with the transfer are deducted from these funds.
5.4. If there is a delay in the transfer of funds to the details specified by the Customer, due to the
fault of the settlement system, the Contractor is not liable for damage resulting from a long receipt of
funds. In this case, the Customer must agree that all claims will be made to the settlement system, and
the Contractor will provide assistance as far as possible within the framework of the law.
5.5. In case of detection of falsification of communication flows or exertion of influence in order to
worsen the work of the Contractor, namely its program code, the application is suspended, and the
transferred funds are recalculated in accordance with the current agreement. If the Customer does not
agree with the recalculation, he has the full right to terminate the contract and the title units will
be sent to the details specified by the Customer.
5.6. In the case of using the services of the Contractor, the Customer fully agrees that the Contractor
bears limited liability corresponding to the framework of these rules of the received title units and
does not give additional guarantees to the Customer, and also does not bear additional responsibility to
him. Accordingly, the Customer does not bear additional responsibility to the Contractor.
5.7. The Customer undertakes to comply with the norms corresponding to the legislation, as well as not
to falsify communication flows and not create obstacles for the normal operation of the Contractor's
program code.
5.8. The Contractor is not responsible for damage and consequences in case of an erroneous transfer of
electronic currency in the event that the Customer indicated incorrect details when submitting an
application.
5.9. To confirm a successful transaction, the service requires a certain number of transaction
confirmations in the cryptocurrency network:
Bitcoin - 2 confirmations, Ethereum - 64 confirmations, Litecoin - 4, Ripple - 1, TRON - 1, Dash - 25,
Cardano - 30, Solana - 1, NEM - 1
5.10. If a transfer is received from the Customer with details other than those specified in the
application, or made through the cashier, the Contractor has the right to freeze the transfer until the
circumstances are clarified and additional verification is provided.
5.11. The Customer undertakes to successfully complete the transaction within 60 minutes, otherwise the
rate may be recalculated at the time of crediting funds (except for the direction of exchanges, where
the rates are fixed at the time of the creation of the application).
5.12. In the event that the User has indicated invalid, blocked details or refused to make a decision to
complete the transaction, the Service has the right to terminate the transaction and, after a written
request from the User to the Service's email address, make a refund minus a penalty of 2%. Important:
send an email. Strictly from the mail specified by the Customer in the application. The funds are
returned back strictly to the account from which the receipt was received.
5.13. If the funds have not been credited to the service account within 2 hours, the exchange service
has the right to recalculate the amount in the application at the current exchange rate or return the
funds to the sender. All commission costs for the refund will be deducted from the refund amount.
5.14. The Customer undertakes to submit all documents proving his identity in case of suspicion of fraud
and money laundering.
5.15. The Customer undertakes to provide, upon request of the service, additional information confirming
the transfer of funds to the service wallet, in particular screenshots or videos confirming the login to
the platform from which the transfer was made.
5.16. As soon as funds are debited from the Payment System from the Service account, the service for
transferring funds to the User is considered fully executed. The transaction is recorded in the
transaction history of the corresponding Payment System and in the Service client interface.
5.17. When making an exchange in the direction of banks, the rate is fixed at the time of creating the
application and can be changed without prior notice to the client at the time of crediting funds to the
account if the current rate deviates by more than 0.5% from the original rate in the application.
5.18. The User undertakes to indicate the correct payment details. If the User incorrectly specified the
sender's payment details in the transaction, the Service has the right to request additional information
to the technical support email to identify the transfer.
5.19. Applications are processed within 15 minutes after funds are credited to the contractor's account.
Admission is considered after full confirmation of the transaction.
5.20. The exchange rate is indicated on the Hobit service website. Exchange rates are constantly
updated.
5.21. The commission for services is included in the exchange rate of each exchange direction separately
appearing with banks.
5.22. The Courses may be changed unilaterally by the Service, which notifies the Service Users by
posting up-to-date information on the Service's website.
5.23. The amount, taking into account the change in the exchange rate, but not more than 0.1%,
is fixed and subject to exchange after conversion.
When stock quotes change by more than 0.1%, the protection mechanism against possible losses is
automatically triggered. According to this mechanism, the final price is adjusted to a level not
exceeding 1.5% of the current exchange rate.
5.24. When creating an application in exchange directions in which banks do NOT appear, the exchange is
carried out through the cryptocurrency exchange by opening an order on the market.
5.25. Any completed operation carried out by the Service at the request of the User cannot be canceled
by the User after its completion — sending by the Service of funds or digital currencies owed to the
User under previously accepted exchange conditions.
5.26. The Service does not bear any responsibility for losses, lost profits and other costs of the User
resulting from erroneous expectations of the User regarding the exchange rate of the Service,
profitability of transactions and other subjective factors.
5.27. If the transaction has not appeared on the network within 10 minutes from the moment of the
creation of the application, the exchange service has the right to recalculate the application at the
time of crediting to the exchange.(This rule applies to the directions where the courses are fixed at
the time of the application creation.).
5.28. Only those Users who have fully read and agree with the terms and conditions of the Hobit service
can use the services of the Service.
5.29 When processing the application by the contractor and providing information about the amount
received, the customer must confirm the amount within 10 minutes or refuse the exchange. After the
specified time, the customer automatically agrees to the amount of receipt. If the customer refuses the
exchange and the funds are credited to the account of the exchange service, the refund is made according
to the rules of the exchange service
6. Warranty period
Within 24 hours after the execution of the exchange of title units, the Contractor gives a guarantee for
the services provided, provided that no other terms are agreed.
7. Unforeseen circumstances.
In the event that unforeseen circumstances arise in the process of processing the Customer's
application, contributing to the Contractor's failure to comply with the terms of the contract, the
deadlines for fulfilling the application are postponed for the corresponding period of the duration of
the force majeure. The Contractor is not responsible for overdue obligations.
8. Form of agreement.
Both parties, represented by the Contractor and the Customer, accept this agreement as an agreement of
equal legal force, indicated in writing.
10. Claims and Disputes.
Claims under this agreement are accepted by the Contractor in the form of an email, in which the
Customer indicates the essence of the claim. This letter is sent to the details of the Contractor
indicated on the website.
11. Conducting exchange transactions.
11.1 It is strictly forbidden to use the services of the Contractor to carry out illegal transfers and
fraudulent activities. When concluding this agreement, the Customer undertakes to comply with these
requirements and in the event of fraud to bear criminal liability established by law at the moment.
11.2. If it is impossible to fulfill the application automatically, due to circumstances beyond the
control of the Contractor, such as lack of communication, lack of funds, or erroneous data of the
Customer, the funds are credited to the account within the next 24 hours or returned to the Customer's
details minus commission costs. />
11.3 At the first request, the Contractor has the right to transfer information about the transfer of
electronic currency to law enforcement agencies, administration of settlement systems, as well as
victims of illegal actions, suffered as a result of fraud proven by judicial authorities.
11.4. The customer undertakes to submit all documents proving his identity in case of suspicion of fraud
and money laundering.
11.5. The Customer undertakes not to interfere with the work of the Contractor and not damage its
software and hardware, and the Customer undertakes to transmit accurate information to ensure that the
Contractor fulfills all the terms of the contract.
12. Disclaimer.
12.1. The contractor has the right to refuse to conclude a contract and fulfill the application, and
without giving any reason. This clause applies to any client.
12.2. The Exchange service is not responsible for making an exchange to third parties, if an exchange is
detected by third parties, the service has the right to freeze funds until verification is completed.
13. Verification on the Platform
13.1. By using the Platform, the Client agrees with the need to undergo verification at the first request of the Platform.
13.2. During the verification process, the Platform may require from the Client any personal data, in any format and volume, that the Platform considers necessary for complete identification.
13.3. All information received will be used to verify the Client’s identity, identify traces of money laundering, terrorist financing, fraud and other financial crimes through the functionality of the Platform, its resources, and applications.
13.4. The Client consents to the Platform to conduct the necessary research, directly or through third parties, to verify the identity or protect the Client and/or the Platform from financial crimes, such as fraud. Such third parties may be KYC services and/or other systems; the Client does not limit the Platform in choosing such.
13.5. The wallet addresses of transactions carried out on the Platform undergo automatic AML verification.
13.6. If payment systems or cryptocurrency exchanges block funds received from the user, the application is frozen until the funds are completely unblocked. The rate will be fixed at the time of unlocking the funds and receiving feedback from the client. The client is obliged to provide the service with all the necessary documents to unlock funds.
13.7. The Platform has the right to request identification of the Client if the Client’s wallet address specified when creating the application may be associated with the following terms: Darknet Marketplace; Darknet Service; Illegal Service; Fraudulent Exchange; Mixing Service; Ransom; Scam; Stolen Coins.
13.8. Confirmation of communication will require verification by the Client. Only after passing verification, the funds sent by the Client will be returned to the sender’s details, but minus a commission of 10%.
13.9. The service has the right to block funds and not return them to the User until his identity is verified.
14. The procedure for changing working conditions.
The Service Administration has the right to make changes or additions to this Agreement at any time.
They
acquire force and become effective after their publication on the service's website.